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FAQ

Do you have a minimum order quantity （MOQ)? Can you make just 1piece?
No MOQ Limitation. we specialized in Non-Standard custom parts and accept orders starting from 1piece. whether it'sa single prototype. small pilot run or high-volume production, we treat very order with the same level of care. No"setup fees"for small orders -- and the same quality standards apply across the broad
what if we don’t have formal CAD drawings --Only hand sketches or physical samples ?
No problem, we accept a wide range of formats: STEP/IGES/X_T/Solid works /UG/PDF/DWG?  If you only have hand - drawn sketches or physical samples. we can also assist with reverse engineering and 3d modeling
what material can we machine what materials do you not handle?
We cover 30+material types --Carbon steel, alloy steel, stainless steel (304/316/17-4PH), aluminum alloy (2A12/7075), Titanium- alloy (TC4), Copper alloy. engineering plastics (PEEK. PTFE) and super-alloys (GH4169/Inconel) among others.
How do you ensure that my parts meet quality requirements?

Three-Layer quality assurance    
1. Equipment: German ZEISS CMM(accuracy: 0.9+L/350μm)+roughness tester+contour profile+hardness tester-a full range of inspection instruments.    
2.Process control: Incoming material inspection--In process--final inspection-every stage is documented      
3.Deliverable: Each shipment includes a full-dimension FAI report or critical-dimension inspection report, with data traceable for up to 3 years    
   
If quality issues arise due to our error. we commit to unconditional rework or remake at no cost to you .

Are you willing to sign a Non-Disclosure Agreement (NDA)?will our drawings be kept confidential
Absolutely--and it's our standard practice. All customers sign a NDA before project  and hard-copy materials are fully destroyed or returned. Internally, drawings are manged with role-based access control-Unauthorized personnel have no access to customer data.
How soon can i received after sending drawings?
For standard drawings, you will receive a formal quotation and DFM analysis within24 hours

For complex parts or those requiring material selection assistance. we will communicate in advance--typically within 48hours

For urgent inquired. please mark your email with Urgent and we will prioritize it

Still Have Quotations?
Did not find what you were looking for?
Our engineers are here to help--one-on-one, no strings attached--Contact our engineer team/Upload Your drawings for a free Evaluation